Overview
You will build and maintain the internal processes that let a small team produce unusually sharp work. This role is equal parts systems thinking, communication, and execution discipline.
The role
The right candidate can see where information breaks down, where decisions stall, and where internal tools should be tightened to support the team better.
You will work across planning, resource coordination, delivery tracking, and process improvement.
Responsibilities
- Own the operating cadence for active client and internal workstreams.
- Improve briefs, review flows, handoff structure, and status visibility.
- Translate loose workflows into usable systems without over-bureaucratizing the work.
- Support leadership with capacity, prioritization, and delivery clarity.
Requirements
- Experience in agency, studio, or creative operations environments.
- Strong written communication and process design instincts.
- Ability to create order without becoming rigid.
- Comfort working with both people systems and software systems.
Why Redstart
- High-visibility role with direct operational impact.
- Opportunity to shape how the company actually runs.
- Meaningful influence over tooling, process, and delivery quality.
How to apply
We are looking for operators who can improve the system without suffocating it.
If that balance matters to you, include a note about a workflow you materially improved.
Apply
Apply for Creative Operations Lead
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