Terms of Service
Effective September 5, 2026. These Terms govern your use of Redstart Media websites and services. A signed proposal, statement of work, order form, or other written agreement may add project-specific terms; if it conflicts with these Terms, the signed agreement controls for that project.
1. Acceptance
These Terms form an agreement between you and Redstart Media, Inc. By using our websites, submitting information, purchasing a service, or authorizing project work, you confirm that you have legal capacity and authority to accept them.
2. Services
Redstart Media provides branding, design, websites and applications, hosting and maintenance, search marketing, paid-media management, analytics, content, photography, video, production coordination, and consulting. The exact scope, schedule, deliverables, revision limits, and fees are defined in the applicable written agreement.
3. Client responsibilities
You agree to provide accurate information, timely decisions, access, approvals, source materials, and content needed for the work. You represent that you have the right to use anything you provide. Delayed feedback, missing access, or changed requirements may affect schedule and cost.
4. Estimates, changes, and acceptance
Estimates are based on the known scope. Work outside that scope requires written approval and may change fees or timing. Deliverables are considered accepted when approved in writing, placed into public use, or not rejected with specific reasons within the review period stated in the project agreement.
5. Fees and payment
You agree to pay invoices according to the written agreement. Deposits and retainers reserve capacity and authorize work to begin. Late or unpaid balances may pause work, hosting, maintenance, media management, or delivery. You are responsible for applicable taxes and approved third-party charges.
6. Advertising and third-party spending
Advertising budgets, media spend, platform charges, stock assets, licenses, domains, software, printing, travel, and outside production costs are separate unless expressly included. They may be billed directly by the provider or passed through to you. Third-party platforms control their own availability, policies, approvals, and account decisions.
7. Intellectual property
You retain ownership of materials you provide. Redstart Media retains ownership of its pre-existing tools, processes, reusable code, methods, and know-how. After full payment, you receive the rights to final deliverables described in the project agreement. Drafts, unused concepts, and working files are not transferred unless stated in writing.
8. Portfolio use and confidentiality
Unless a written agreement says otherwise, Redstart Media may identify completed public work in its portfolio and describe the services performed. Each party will use reasonable care with confidential information and will disclose it only as needed to perform the work or as required by law.
9. Results and warranties
We will perform services with reasonable professional care. Marketing, search position, advertising performance, audience response, revenue, platform approval, and other business outcomes depend on factors outside our control and are not guaranteed. Except where law requires otherwise, services and websites are provided without additional warranties.
10. Acceptable use
You may not use our websites or services to violate law, infringe rights, distribute malicious code, interfere with systems, misrepresent identity, or attempt unauthorized access. Automated extraction or reuse of site content is prohibited unless we authorize it in writing.
11. Limitation of liability
To the fullest extent permitted by law, Redstart Media will not be liable for indirect, incidental, special, punitive, or consequential damages, lost profits, lost data, or third-party platform actions. Our aggregate liability related to a claim will not exceed the fees paid to us for the affected service during the preceding twelve months.
12. Indemnification
You agree to defend and hold Redstart Media harmless from claims arising from materials or instructions you provide, your unlawful use of the services, or your violation of these Terms or another person's rights.
13. Suspension and termination
Either party may end ongoing services according to the written agreement. We may suspend access or work for nonpayment, unlawful conduct, security risk, or material breach. Payment obligations, intellectual-property provisions, confidentiality, liability limits, and other terms that naturally survive will remain effective.
14. Governing law and disputes
These Terms are governed by Florida law, without regard to conflict-of-law principles. The parties will first attempt to resolve disputes through good-faith written negotiation. Any further forum or arbitration requirement stated in a signed project agreement will control.
15. Changes and contact
We may update these Terms as our services or legal obligations change. The effective date above identifies the current version. Questions may be sent to legal@redstartmedia.com or through our contact page.